Ongoing support
From the first discussion
to the next improvement.
Ongoing support is for owners and directors who have nobody in house to run a technical project. One contact who knows your project, visible stages, and help for your team so the system finds its place. We keep support for the delivered system separate from new development, each with its own written scope, rather than a bundle where everything blurs. Monthly support has no lock-in and one month notice; the covered systems, service hours, and included adjustments are stated in the agreement. On-site visits in the Paris region for the discovery audit and rollout.
Your situation
Do you want progress without supervising every technical detail?
You do not have time to manage a technical project.
You need to see progress and the next decision.
You need someone to contact after launch.
In practice
How do you know where the project stands?
- 01
A clear start
Priorities, deliverables, responsibilities, and budget are written down.
- 02
Progress reviews
You see what has been built and can adjust it before launch.
- 03
Support with a defined scope
Onboarding, monitoring, and new improvements are planned separately and clearly.
Support or new development: what is included?
Support covers the delivered system. New functionality receives its own scope before work begins.
Your questions
What matters before deciding.
Who do we work with?+
You work directly with Hakim, founder of Équipage IA.
How does monthly support work?+
The agreement states the covered systems, service window, response process, and included adjustments.
What if priorities change?+
We review the new work and agree its scope before starting it.
The first step
30 minutes to clarify the next step.
Discuss priorities, recurring friction, and what you would like to change directly with Hakim.